本文从展会上和客户打招呼开始,分享一系列实用的小技巧,帮助你更好地与客户建立联系。无论是初次见面的寒暄,还是深入交流的引导,都为你提供详细的指导和建议。
广交会外贸宝典
一、展会上和客户打招呼
1. Good morning/afternoon/evening! What can I do for you? / Is there anything I can assist you with? / How can I be of service?
早上好/下午好/晚上好!我能为您做些什么?/有什么我能帮忙的吗?/我能为您做些什么?
2. Hey, how’s it going? / How are you today? / Nice to meet you, it's a pleasure.
最近怎么样?/你今天好吗?/很高兴认识你,我很荣幸。
3. It's truly an honor to meet you in person.
非常荣幸能够见到您。
4. Do you need any assistance? / Is there anything I can help you with?
你需要帮助吗?/有什么我能帮你的吗?
二、邀请客户到展位
1. Hey there! How's it going? You're welcome to our booth. Feel free to come in and take a peek.
你好吗?欢迎光临我们的展位。欢迎进来看一看。
2. Hello there! Glad you made your way to our booth. Step inside and have a look around, please.
你好!很高兴你能来我们的摊位。请进去看看。
3. Hi! So great to see you again at our booth. Thanks for coming back!
很高兴又在我们的摊位见到你。谢谢你回来!
三、和客户寒暄
1. Take a seat, please! You're more than welcome to sit down.
请坐!非常欢迎您坐下。
2. Would you prefer a cup of coffee or some tea? We have both available.
您想要一杯咖啡还是茶?我们两个都有。
3. Would you like a glass of water to refresh yourself? Or perhaps I can offer you a cup of Chinese tea/coffee?
你想喝杯水吗?或者我可以给您倒杯中国茶/咖啡?
四、寻找打开聊天话题的切入点
1. What was your main reason for attending this trade show?
您参加这次展会的主要是看些什么?
2. What kind of products or services are you hoping to find at this show?
您希望在展会上找到什么样的产品或服务?
3. Did you manage to find everything you were looking for?
您找到你要找的东西了吗?
4. How do you feel about the overall experience of this trade show?
您觉得这次展会的整体效果如何?
5. Would you like me to give you a brief rundown of what we have to offer?
我给您简单介绍下我们的产品好吗?
五、和客户交换联系方式
1. Could I have your name and email address? It would be great if you could also share your WhatsApp number for easier communication.
能告诉我您的姓名和电子邮件地址吗?如果你也能分享你的WhatsApp号码,这样更容易沟通,那就太好了。
2. Here's my business card. Would you mind sharing yours with me?
这是我的名片。你介意和我分享你的吗?
3. Please take my business card. You can find my mobile number here. Feel free to add me on WhatsApp or WeChat, and we can chat whenever it's convenient for you.
请带上我的名片。你可以在这里找到我的手机号码。请在WhatsApp或微信上加我,我们可以在你方便的时候聊天。
4. Please take a look at our website. It has tons of information about our company and products.
请浏览我们的网站。上面有很多关于我们公司和产品的信息。
5. Could you please share your extension number or direct landline with me so that I can reach you directly without having to go through the receptionist?
您能告诉我您的分机号码或座机号码吗?这样我就可以直接联系到您,而不必经过接待员。
6. Which number would you prefer us to use to contact you? Your mobile or your landline?
您希望我们用哪个号码与您联系?你的手机还是座机?
六、介绍公司优势
1. Would you like me to give you a brief introduction to our company and our products?
我可以为您介绍下我们的公司和产品吗?
2. We are the authorized/professional manufacturer and distributor of smart watch, ensuring the highest quality and service.
我们是智能手表的授权/专业制造商和经销商,确保最高的质量和服务。
3. Would you be interested in a brief overview of our company and our amazing products?
能否感兴趣介绍一下我们公司和我们令人惊叹的产品么?
4. We are the trusted and leading manufacturer and distributor of smart watches, committed to delivering unparalleled quality and service.
我们是值得信赖的领先的智能手表制造商和分销商,致力于提供无与伦比的质量和服务。
5. As an authorized and expert manufacturer and distributor of smart watches, we pride ourselves on providing top-notch quality and exceptional customer service.
作为智能手表的授权和专家制造商和经销商,我们以提供一流的质量和卓越的客户服务而自豪。
七、和客户价格谈判
1. The price for this product is set at USD 7.7. Typically, our prices are quoted at FOB USD 8.0 for standard packaging, and these offers are valid for one month only.
这个产品的价格是7.7美元。通常情况下,我们的报价是FOB 8.0美元标准包装,这些报价有效期只有一个月。
2. Could you please provide us with the specifications, quantity, and packaging requirements you're looking for? That way, we can get you a quote as soon as possible.
您能提供给我们您所需要的规格,数量和包装要求吗?这样,我们可以尽快给您报价。
3. Here's our price list, but it's mainly a guide. Is there anything specific that you're interested in?
这是我们的价目表,但主要是供参考。您有什么特别感兴趣的吗?
4. These are our FOB prices. Please note that all prices in the list are subject to our final confirmation.
这是我们的FOB价格。请注意,所有的价格以我方最后确认为准。
5. Our prices are very competitive compared to what you'll get from other manufacturers. You'll see that clearly in our price sheet, but of course, all prices are subject to our final confirmation.
我们的价格与你从其他厂家得到的价格相比很有竞争力。这一点你可以在我们的价格单上看得很清楚,当然,所有价格都以我方最后确认为准。
八、应对客户还价
1. I'll do my best to give you the most favorable price possible.我会尽最大努力给你最优惠的价格。
2. Our prices are extremely competitive compared to other manufacturers' quotes.
与其他制造商的报价相比,我们的价格极具竞争力。
3. I'm sorry, but this is our absolute lowest price.
很抱歉,这是我们的最低价了。
4. We've already reduced the price to the absolute limit.
我们已经把价格降到最低限度了。