外贸人学会承诺式逼单！老外就爱这套！

01

直击痛点法

识别并解决客户的关注点和疑虑，借此助力客户搞定痛点，并借此契机有效促进订单的达成。

了解客户需求

Would you be able to verify this quote? If you have any questions or need assistance, please feel free to talk to me and I will do my best to help you out.

您能否核实一下这份报价?若有任何疑问或需要协助之处，请随时与我交流，我会竭尽全力为您解决。

打消客户顾虑

Hi there! I would like to inform you that all the raw materials required for production are available and we will proceed with the production arrangements as soon as we receive your payment.

你好!我想通知您，所有生产所需的原材料已齐备，一旦收到您的付款，我们将立即着手进行生产安排。

【黑方】谷歌独立站建站运营线上课

02

给客户甜头

可以采取为客户提供限时优惠或限定条件的方案，激发客户尽快作出购买决定。

限时折扣

Hello, as I have not received a reply from you for a longer period of time, I would like to ask if you have any concerns or considerations? If the issue is with the price, I can try to get you some discounts.

你好，由于较长时间未收到您的回复，我在此想咨询一下您是否有什么疑虑或考量?倘若问题出在价格上，我可以尝试为您争取一些优惠。

假日优惠

In order to welcome the Chinese New Year, our company has launched a limited time offer, all customers who place orders before the Chinese New Year can enjoy the discount treatment.

为迎接新春佳节，我司特推出限时优惠活动，凡是在春节前下单的客户均可享受到折扣待遇。

【黑方】谷歌独立站建站运营线上课

03

给客户选项

当你和客户已经有了深度沟通，但仍未下单时，就不要直接提出是或否的决定性问题，反而要主动提供多种选择方案给他参考。

不问行不行，要不要，而是列出来给他选择

Hello, thank you for your positive response. If the information in the quotation is confirmed correct, would you prefer to pay by wire transfer (T/T) or letter of credit (L/C)?

您好，感谢您的积极回应。若报价单中的信息确认无误，请问您倾向于电汇(T/T)还是信用证(L/C)方式进行支付呢?

【黑方】谷歌独立站建站运营线上课

04

敢于反问

如果之前已经催过单了，但是客户还是没有下单，可以尝试反问方法进行。

不问行不行，要不要，而是列出来给他选择

Before we conclude our conversation, would it be convenient for you to let me know what concerns or questions remain unresolved at this time? I would be happy to help you with your concerns.

在我们结束对话之前，您是否方便告诉我目前还有哪些疑虑或问题尚未解决呢?我很乐意为您排忧解难。

【黑方】谷歌独立站建站运营线上课

05

对客户提出要求

在沟通过程中，应明确表达合作意向，并适时向客户传递成交的积极信号。

试多几次总会成功

Hello, thank you for your reply! If the content of the quotation is accurate, once we receive your payment confirmation, we will quickly process the order and arrange for shipment as soon as possible to ensure timely completion of the delivery task.

您好，感谢您的回复!若报价单内容准确无误，一旦收到您的付款确认，我们将迅速处理订单并尽快安排发货，确保及时完成交货任务。

拐弯抹角

Hello! Our materials are ready, just waiting for your order confirmation. Taking into account product scheduling and market dynamics, make timely decisions to lock in production plans for you as early as possible. Please feel free to contact us for any assistance or negotiation details.

您好!我们物料已准备就绪，只待您确认订单。考虑到产品安排与市场动态，请适时考虑决策，以便尽早为您锁定生产计划。如需任何协助或洽谈细节，请随时联系我们。

【黑方】谷歌独立站建站运营线上课