外贸业务员离职了怎么交接

这个模板是基于离职的业务员发给客户的，重要的是传达给客户，会交接妥当，让客户放心，重点在于突出新人员的特点与素质。

Wishing you，xxx（新负责人）is a very positive collaboration, as we always had !

Have a nice weekend.

邮件具体模板可以参考如下：

Dear XXX,

How are you?

What I want to tell you today is that I have decided to study abroad. I have thought about this decision for a long time. I have discussed it with my parents and they are very supportive of me. Because I am still very young, after this year's work, I find that I still need to improve a lot, so I think I need to continue to study for another year.

I am very lucky to be able to serve you. Our cooperation is very smooth, and our company is a good company with good products and colleagues. My colleague xxx will continue to serve you now. I learned a lot from her. Thank you again for your support to our company. I wish you a smooth work and a happy life.

这个模板的优点在于表述比较体面，从侧面夸赞了自己的公司，同事离职的原因也很正面，能够增加客户对公司的好感。还需要注意一点的是，最好在后面附上你自己的邮箱地址，如果客户有一些事情就知道怎么联系你了。

PS：模板参考仅限订单客户和A级以及B级客户，像C级客户可能对离职同事也没啥印象，就不需要特地发交接邮件了，直接发送新品推荐就行了。

• 自我介绍，包括在公司的职位和经验；

• 对前任同事的正面评价，避免负面言论；

• 表达对未来合作的期待，并提供帮助的承诺。

This is xxx writing from XXX company. 

Sorry to tell you that xxx（离职员工）has left our company, I will take over his job in the company and service you for our business. I have been with our company for about 5 years, so I am confidient I can deal everything well for you. 

Please feel free to let me know if we can be further assistance for the business. Thank you very much. 

有一点值得注意，咱们中国的小伙伴特别谦虚，可能会说是新手，请客户多多指教之类的话，不要这样说。别的国家我不知道，但是欧美国家，这样发过去很容易被客户嫌弃，所以尽量展示我们的专业，谦虚不是这个时候用的。

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