WhatsApp客户不回复怎么办

WhatsApp现在用的人非常多，虽然WhatsApp的回复率非常高，但是还是会有些不回复的。

WhatsApp客户不回复怎么办

想要激起客户“保持联系”的欲望，必须知道客户不回复背后的原因，才能更好的调整跟进策略，提升成单效率！我们总结了3类已读不回的场景，以及对应的激活话术。

1、缺乏信任感

初次接触的情况下，客户很难完全信任你。他们可能需要更多的时间来了解你和你的公司。

激活话术： Whether our product is good or bad, suitable or not, this decision lies with you, as your perception and experience matter the most. Therefore, we sincerely invite you to test our products firsthand and are confident that you will find them satisfactory.

2、产品不感兴趣

可能是你的产品并不符合客户的需求，或者客户已经有了更合适的供应商。

激活话术： Can I know the reason for not replying to the message？Is it the quality of product or do you have another supplier？You'll see that our price-to-performance ratio is higher than elsewhere.

3、价格因素

价格是决定客户是否下单的重要因素之一。如果你的价格过高，可能会让客户望而却步。

激活话术：For several days, I haven't received a reply from you, l would like to follow up on the reason. lf it's because of the price, l could tryto apply for a discount for you.

如果无法判断原因，请收藏这条万能话术：

Hello, we noticed you've read our messages but haven't replied. Could we know what is holding you backdear？

1.Price？

2.Quantity？

3.Alreadycooperate with another supplier？

4.Don'thave the need now？

Looking forward for your early reply. Best regards.

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