春节复工邮件需要根据不同的客户类型来写:1.要下单但因假期推迟到年后的客户2.年前已下单或已发货的客户3.年前沟通过但无后续的客户4.询盘的新客户&有联系少回复的客户。
春节复工邮件怎么写
1.要下单但因假期推迟到年后的客户
此类客户目标明确,信息全面,一般是我们经常合作的客户,也是我们要重点跟进的对象,对这样的客户,你主要就是要告知客户一切都准备充分,包括工厂恢复生产、产量满足、货期信息以及报价单,表明可以详谈和下单,我们以鞋子为例,可以这样跟进:
推荐下载:
Dear xx,
Happy new year, I believe you also feel the strong festive atmosphere from China! After the Spring Festival, we are fully prepared. The factory plan is as follows:
* pairs of daily output, * pairs of monthly output, the earliest delivery period this month is * , and the price change is *. The shipping company tells me the space is available. Please plan your order plan in advance.
新年好,我相信你也感受到了来自于中国的浓浓的节日气氛!春节之后,我们一切准备充分,工厂的规划如下:
日产量多少双,月产量多少双,这个月的最早供货期为多少,价格变动情况为多少,船公司告诉我,舱位多少,特告知,请提前规划一下您的下单计划。
2.年前已下单或已发货的客户
这个是后续工作,主要是让客户感觉公司服务周到。已经下单的,可以发一下商品已经开始生产,可以交货,一切按计划运转。而对于已经发货的,跟踪一下船运信息,及时了解情况,什么时候可以拿到提单、发放提单等。
Dear xx,
Happy New Year! Though we spent quite a fabulous holiday, we haven’t forgotten the order. We have expedited the plant to arrange the production and the shipment will probably be dated xx (date). Everything goes like clockwork.
Yours honestly
新年快乐!虽然度过了一个愉快的假期,但我们还在跟进订单并且已催促工厂安排生产,装运日期可能为xx(日期)。一切都很顺利。
3.年前沟通过但无后续的客户
这类客户就是需要我们开发的用户,邮件内容可以这样写:
Dear xx,
Happy New Year! We realize that you took interest in our products before the Spring Festival and we wonder if you have purchased products from other suppliers before the Spring Festival, or whether the purchased products have been shipped normally. If you have urgent need, please contact us. We can send you the price for your reference (such as xxx).
新年快乐!我们了解到您在春节前对我们的产品很感兴趣,不知道春节之前,您是否采购到了产品,或者采购的产品是否已经正常发运,如果您有急需,请来函咨询。我们可以为您发价格供您参考(如表格)。
4.询盘的新客户&有联系少回复的客户
这类客户按照日常的回复模板就可以啦。当然,在邮件的前面可以说明一下由于长假的原因所以没有及时回复,还请多多理解。
Dear xx,
Happy Chinese New Year. We are back to work today and everything is back to normal,please feel free to contact us.
In the coming New Year, we will try our best to coordinate wherever you need and I hope we can have better cooperation.
Recently we will deliver more new products and we will tell you in the first place. If you want to find some new products right now, you can tell us your demand and we can also give you some help.
新年快乐!我们今天恢复工作请随时与我们联系。在新的一年里,我们将尽我们最大的努力去协调任何你需要的地方,我希望我们能有更好的合作。最近我们会推出更多的新产品,我们会在第一时间告诉你。如果您现在想找到一些新产品,您可以告诉我们具体需求!