外贸不开单？因为你把跟进当成了催促！
在外贸领域，不开单的原因之一往往是将跟进变成了催促。
许多外贸从业者在与客户沟通的过程中，未能把握好跟进的节奏和方式。当过于急切地想要促成订单时，跟进就容易演变成催促，这可能会给客户带来压力，甚至引起反感。
We greatly value your feedback! Our team is always committed to providing you with the best service experience!
我们非常重视您的反馈！我们的团队始终致力于为您提供最佳的服务体验！
I tried reaching out to you via email not long ago, but it seems I haven't received a reply. I'm wondering if there might be any issues in our collaboration or if you've been exceptionally busy lately?
不久前我曾尝试通过电子邮件与您取得联系，但似乎没有收到回复。我想知道是否在我们之间的合作中出现了什么问题，还是您最近特别忙碌以至于无暇顾及？
Recently, I've noticed that many of your peers in the region are planning new procurement activities. As one of our valued clients, I wanted to check if you have any intentions for new orders this year?
最近我发现您所在区域的许多同行都在规划新的采购活动。作为我们尊贵的客户之一，想了解一下您是否有意在今年内进行新的采购计划？
I've noticed your keen interest in our products, but it seems you haven't placed an order yet. Is there anything you're uncertain about or any concerns holding you back? I'm here to provide more information or assistance.
我注意到您对我们产品有着浓厚的兴趣，但似乎还没有完成下单。是否有什么疑问或顾虑让您犹豫不决呢？我在这里随时准备为您提供更多信息或帮助。
Thank you for your payment, which we have now processed and confirmed. We are currently preparing your shipment; you will receive the tracking details shortly.
感谢您的付款，我们已经确认收到并处理完毕。目前正为您准备发货，请耐心等待，很快就会向您发送包裹的追踪信息。
Your payment has been received, and we are truly grateful for your business. Your order is now being processed, and we will inform you of the shipping details as soon as everything is ready. Should you need anything, feel free to contact us at any time.
我们已经收到了您的款项，非常感谢您的支持。现在正在处理您的订单，一旦所有准备工作完成，我们将立即通知您具体的发货详情。如果您有任何需求或问题，请随时与我们联系。
We are very grateful for your response. To better meet your needs, could you please share the reasons behind your decision not to proceed at this time? Whether it concerns the quality of our products, pricing, or service level, we greatly value your feedback so that we can continuously improve.
我们非常感激您的回复。为了能够更准确地满足您的需求，能否请您分享一下您暂时决定不继续的原因？无论是关于我们产品的质量、价格还是服务水平，我们都十分期待您的宝贵意见，以便我们可以不断改进。
Thank you for your feedback. We genuinely want to understand what has prevented you from placing an order. Is there something about the product features that doesn't meet your requirements? Or is the pricing not as attractive as you'd hoped? Or perhaps there's room for improvement in our service? If you have any other needs or questions, we're also happy to assist you.
谢谢您的反馈。我们确实希望了解是什么原因让您还没有下单。是不是产品特性不符合您的要求？或者是我们的报价不够吸引人？又或者是我们服务方面有需要提升的地方？如果您有任何其他需求或疑问，我们也乐意为您提供帮助。
跟进应该是一种有技巧的沟通方式，旨在了解客户的需求、解决客户的疑虑，并适时地提供有价值的信息。而催促则更多地表现为不断地要求客户做出决定，这种方式往往难以达到预期的效果。
要想在外贸业务中取得成功，就需要学会正确地跟进客户，避免将跟进变成催促。只有这样，才能建立起长期稳定的客户关系，提高订单的成交率。
